In-stock orders are processed within 10–14 business days. Custom, engraved, and made-to-order pieces need 1–2 weeks before dispatch - we'll email you with progress along the way.

Standard delivery within India takes 10–14 business days. International orders arrive in 14–16 business days, subject to customs clearance. Duties and import taxes are the recipient's responsibility.

Tracking details are emailed once your piece is dispatched. High-value shipments require a signature on delivery.

Every ShineWine order arrives with certification enclosed.

Returns and exchanges are accepted within 14 days of delivery, once authorised by our team.

• Items must be returned unworn and unaltered, in their original packaging and with all tags and certificates.
• Earrings cannot be returned once opened, for hygiene and safety reasons.
• Custom, engraved, made-to-order, and Final Sale pieces are not returnable.
• Return shipping methods and associated costs are the responsibility of the customer.