FAQ's

PRODUCT

Can you wear sterling 925 Sterling Jewellery Everyday?

    Yes. You can wear your 925 Silver jewellery purchased from us as much as possible.

     

    How long does 925 Sterling Silver last?

      If 925 Silver Jewellery is worn all the time it lasts 30 - 40 Years, if well maintained, worn occasionally, and properly stored they will last forever.

       

      Is it worth buying Sterling Silver?

        When taken care of correctly, 925 Sterling Silver Jewellery can last you a lifetime. The money spent is more than worth the quality and lifetime value of the jewellery. 

        DELIVERY 

        How much does it cost me to have a product delivered to my home?

          Shine Wine provides free shipping to all customers throughout India

           

          How will the delivery be done?

            We process the national delivery only through reputed insured couriers. If there is no courier service available in your area, we do apologize for the inconvenience caused and the same will be notified to customers.

             PAYMENT

            How do I pay for what I buy at Shine Wine? Is my personal information secured?

              We offer multiple methods of payment like - Cash on Delivery (COD), Payment through Credit Card, Debit Card, and Net Banking. We assure you that all Credit/Debit card details remain confidential and private.

               

              What is Cash on Delivery?

                With Cash on Delivery (COD), you can pay for your order in cash when it is actually being delivered.

                 

                Are there any additional shipping costs?

                  There are no additional shipping charges for shipment within India. The total price mentioned on the product page next to the photograph is the final price. What you see is what you pay.  

                  RETURNS

                  Can I return the product if I do not like it?

                    We have no questions asked return policy for 7 days. You can contact us for pick up and we will assist you with the return process. The product would be picked up by our authorized shipping partner within 3 to 4 working days once we receive your request. Once the product is back in our custody our quality team will inspect the same for quality and within 2 days the refund would be initiated. Please write us at care@shinewine.co for returns.